Skip to content

How to remove your data from UNFYCHAT — for businesses using UNFYCHAT and for people who signed in with Facebook or Instagram.

Remove UNFYCHAT's access in Facebook or Instagram

  1. Facebook: open Settings & privacy → Settings → Apps and websites, find UNFYCHAT and select Remove.
  2. Instagram: open Settings → Website permissions → Apps and websites, find UNFYCHAT and select Remove.
  3. When you remove UNFYCHAT, Meta notifies us. We delete the access tokens you granted and disconnect the related channels automatically.
  4. You will receive a confirmation code. You can check the status of your request on the deletion status page.
Check a deletion request

Disconnect a channel inside UNFYCHAT

  1. Workspace owners and administrators can open Channels and disconnect any channel at any time. Its access token is deleted.

Delete a workspace or a user account

  1. Write to support@unfychat.com from the e-mail address of the workspace owner (or of the account to be deleted).
  2. We confirm the request and tell you when the deletion is complete.

If you are a customer of a business that uses UNFYCHAT

  1. Your messages are handled on behalf of that business. Please contact the business first; we will help it with your request. You can also write to us at support@unfychat.com.