Cancellation & Refund Policy
Version date: 31 October 2026
This Cancellation & Refund Policy applies to UNFYCHAT subscriptions provided by VARK TECHNOLOGIES MMC (VÖEN 1310018631). It applies together with the Terms of Service.
1. No free trial
UNFYCHAT is a paid monthly subscription. There is no free trial.
2. Cancelling a subscription
2.1. A workspace owner can cancel at any time by writing to support@unfychat.com. Once online payments are connected, the subscription can also be cancelled in the Billing section of the workspace.
2.2. Cancellation takes effect at the end of the current paid month, and the subscription is not renewed after that. Until then, the workspace keeps full access. After that, the workspace becomes read-only, and data is kept and deleted as described in the Privacy Policy.
3. Voluntary 7-day refund
3.1. If UNFYCHAT does not suit you, a workspace owner can ask for a refund of the workspace's first subscription payment by writing to support@unfychat.com within 7 calendar days after that payment. We then refund the payment and end the subscription. The voluntary refund applies only to the first payment, not to renewal payments.
3.2. The voluntary refund does not apply:
- when access was suspended because the Customer broke the Terms of Service or the Acceptable Use Policy;
- to a payment that has already been refunded.
3.3. Other payments, including renewal payments and payments after the 7-day period, are not refunded, except where we charged you by mistake (for example, a duplicate payment, which is refunded in full). Rights that applicable law grants you and that cannot be excluded by agreement are not affected.
3.4. Refunds are made to the original payment method, or to the bank account from which the invoice was paid. How long the money takes to arrive depends on the bank or the payment provider.
4. Termination by us
If we terminate the Service for reasons not caused by the Customer, we refund the unused part of the prepaid period.
5. Consumers
UNFYCHAT is intended for businesses. If you use it as a consumer, you may have additional rights under the consumer protection law of the Republic of Azerbaijan or of your country, and nothing in this policy limits them.